Turn customer reviews into your strongest sales tool
Invite customers to review you, reply in public, and show your star rating on your website, in search and in your ads.
Free plan available · No credit card needed
Dashboard · sample data
Example brands on Ratewell fictional
BrightKettle
Larkspur Bikes
Saltmarsh Travel
Quillo
Ferrymile Movers
Tidepool Pet CareEverything you need to manage reviews
Automatic review invitations
Send invitations by email or link after each order, or connect your shop platform to send them automatically.
Reply to every review
Respond publicly from one inbox, use templates, and flag reviews that break the guidelines.
Website widgets
Show your stars and latest reviews on product pages, checkout and landing pages with copy-paste widgets.
Insights and analytics
Track your rating over time, see common topics in reviews and compare locations or product lines.
Stars in search and ads
Use your rating in marketing materials and structured data so shoppers see it before they click.
Integrations and API
Connect your e-commerce, CRM and helpdesk tools, or build your own workflow with webhooks and the API.
Plans and pricing
Free
- Up to 50 invitations / month
- Reply to reviews
- Basic star widget
- 1 user
Plus
- 500 invitations / month
- Automatic invitations
- Review widgets
- Basic analytics
- 3 users
Premium
- 2,500 invitations / month
- Advanced analytics
- Integrations & API
- Multiple locations
- 10 users
Enterprise
- Custom invitation volume
- SSO and user permissions
- Dedicated success manager
- Onboarding support
All plans follow the same review guidelines. Businesses can't pay to remove or hide reviews.
Frequently asked questions
Can I delete negative reviews?
No. You can reply publicly or report a review that breaks our guidelines, and our moderation team will check it. The same rules apply on every plan.
How do review invitations work?
After a purchase or visit, your customer receives an invitation link. Reviews written from an invitation are labelled "Invited" on your profile.
Do I need a paid plan to claim my profile?
No. Claiming your profile and replying to reviews is free. Paid plans add more invitations, widgets, analytics and users.
Can I cancel at any time?
Monthly plans can be cancelled at any time. Yearly plans run until the end of the billing year.